(800)-233-4998|Remote Support|e-Payments

Remote Support

Connect with our support team instantly. Our secure remote access tool allows us to assist you quickly and efficiently with any technical issues you may encounter.

Windows

Windows Support

Click the button below to download our secure remote support tool for Windows. Once downloaded, run the application and share the session code with our support team.

Mac

Mac Support

Click the button below to download our secure remote support tool for Mac. Once downloaded, open the application and share the session code with our support team.

Important Notice

By downloading and running this program, you grant remote access to your system to a Dentech representative for remote diagnostics, troubleshooting, and/or repair. Dentech is not responsible for any loss of data.

Security Note: When you no longer need support, be sure to quit the program. This ensures your computer cannot be remotely accessed anymore until you run the program and explicitly grant permission again.

How It Works

  1. 1Click the download button for your operating system (Windows or Mac)
  2. 2Run the downloaded Splashtop SOS application
  3. 3A session code will appear - share this code with our support team
  4. 4Our technician will connect to your computer and assist you with your issue
  5. 5When support is complete, quit the program to prevent any further remote access